SCORE A FREE COFFEE,
EARN POINTS AND MORE
|
Our new loyalty
program is here
Say hello to Muffin Mates, our loyalty program full of exclusive offers and
perks for you to claim. Download the app and watch the points come rolling
in. In fact, join today and you can score a free muffin or coffee. Yes, free.
Download the app today
Join today and you can look forward to being rewarded with every purchase.
Muffin Mates
Loyalty Program:
Frequently Asked
Questions
Important Dates
When does the current loyalty program end?
The current loyalty program will end on 18 November 2024*.
* We advise that the dates outlined above are the anticipated dates, current at the time this notice is published. The dates are subject to change at the complete discretion by Muffin Break and further notice and updates will be provided at such time.
When does the new loyalty program start?
The new loyalty program will start on 19 November 2024*.
* We advise that the dates outlined above are the anticipated dates, current at the time this notice is published. The dates are subject to change at the complete discretion by Muffin Break and further notice and updates will be provided at such time.
What happens to my rewards after 18 November 2024?
Any rewards from the current program will expire on 18 November 2024. Please use your outstanding rewards by this date.
* We advise that the dates outlined above are the anticipated dates, current at the time this notice is published. The dates are subject to change at the complete discretion by Muffin Break and further notice and updates will be provided at such time.
Transition to the New Program
Do I need to register for the new loyalty program?
Yes, all customers must register for the new program starting 19 November 2024. Registration will be via the new Muffin Break loyalty app, available on both Apple and Android devices.
How do I register for the new program?
Registration is simple. You can download the new Muffin Break loyalty app and register your details.
Can I register for the new program before 18 November 2024?
No, customers will not be able to register for the new program until 19 November 2024.
Rewards and Benefits
What happens to my existing points and free coffees?
You need to redeem your existing rewards and free coffees by 18 November 2024, as they will not be redeemable after this date.
Can I redeem more than one reward coffee in a single transaction?
Yes, you can redeem multiple reward coffees on your card in a single transaction before 18 November 2024.
Additional questions
I have been a member for years. Why must I register again?
The current Muffin Break loyalty program is ending, and you need to register with our new program to continue enjoying the benefits.
I like the current program. Why are you changing it?
We are enhancing the program to offer greater benefits and flexibility to registered members of the program.
Contact Information
Who can I contact if I have more questions?
You can get in touch with Foodco Customer Service:
Phone: 1800 622 338
Website: Muffin Break Contact
Email: customerservice@muffinbreak.com.au
Contact the Customer Service Team
"*" indicates required fields
Frequently asked Questions
Do you have gluten free and other allergen-free products?
Muffin Break offers gluten free which are baked following strict procedures to limit cross-contamination.
Apart from our Gluten Free muffins, none of our other products have been specifically designed or tested for individuals with allergies or intolerances.
We strive to minimize cross-contamination. If you have a food allergy, please be advised that products may have been exposed to allergens such as eggs, milk, sesame, lupin, tree nuts and other allergens.
Do you offer alternative milks?
Yes! Every Muffin Break store offers soy, almond and lactose free milks, as well as full cream and skim milk.
Where can I find ingredients and nutritional information?
For information on the ingredients and nutritional content of our products, please refer to our menu here. This information is based on our standard product recipes and variations may occur due to seasonal changes and supplier differences. Please note that any customization to our standard menu items may affect the nutritional content and allergen information provided.
If you have a food allergy, please talk to a member of our team before ordering, as recipes and ingredients may be updated from time to time.
Can I get Muffin Break delivered?
We’re exclusively partnered with Menulog! Check Menulog to see if your local Muffin Break store has signed up. You can find more information and links to install the Menulog app here.
Why are there price differences between Muffin Break stores?
Every Muffin Break store is individually owned and operated. While Muffin Break have regional RRP, the final price is up to the discretion of the individual franchisee.
Muffin Break are partnered with Share the Dignity - can you tell me more?
You can find out more on the Share the Dignity website and our blog.
Do you have gluten free and other allergen-free products?
Muffin Break offers gluten free which are baked following strict procedures to limit cross-contamination.
Apart from our Gluten Free muffins, none of our other products have been specifically designed or tested for individuals with allergies or intolerances.
We strive to minimize cross-contamination. If you have a food allergy, please be advised that products may have been exposed to allergens such as eggs, milk, sesame, lupin, tree nuts and other allergens.
Do you offer alternative milks?
Yes! Every Muffin Break store offers soy, almond and lactose free milks, as well as full cream and skim milk.
Where can I find ingredients and nutritional information?
For information on the ingredients and nutritional content of our products, please refer to our menu here. This information is based on our standard product recipes and variations may occur due to seasonal changes and supplier differences. Please note that any customization to our standard menu items may affect the nutritional content and allergen information provided.
If you have a food allergy, please talk to a member of our team before ordering, as recipes and ingredients may be updated from time to time.
Can I get Muffin Break delivered?
We’re exclusively partnered with Menulog! Check Menulog to see if your local Muffin Break store has signed up. You can find more information and links to install the Menulog app here.
Why are there price differences between Muffin Break stores?
Every Muffin Break store is individually owned and operated. While Muffin Break have regional RRP, the final price is up to the discretion of the individual franchisee.
Muffin Break are partnered with Share the Dignity - can you tell me more?
You can find out more on the Share the Dignity website and our blog.
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