SCORE A FREE COFFEE,
EARN POINTS AND MORE
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Our new loyalty
program is here
Say hello to Muffin Mates, our loyalty program full of exclusive offers and
perks for you to claim. Download the app and watch the points come rolling
in. In fact, join today and you can score a free muffin or coffee. Yes, free.
Download the app today
Join today and you can look forward to being rewarded with every purchase.
Muffin Mates
Loyalty Program:
Frequently Asked
Questions
About Muffin Mates
What is Muffin Mates?
Muffin Mates is Muffin Break’s free loyalty program that lets members enjoy exclusive rewards, offers and member-only perks.
Is it free to join Muffin Mates?
Yes. Joining Muffin Mates is completely free.
Joining & Eligibility
How do I join Muffin Mates?
You can join by downloading the Muffin Break app from the Apple App Store or Google Play Store and completing the registration process.
Who can join Muffin Mates?
Muffin Mates is open to Australian residents aged 13 years and over with a valid email address and mobile.
Earning Points
How do I earn Muffin Mates points?
You’ll earn 1 point for every $1 spent on eligible products in a single transaction.
Do I earn points when redeeming rewards or Discount Dollars?
No. Any amount paid using Discount Dollars does not earn points.
Discount Dollars & Expiry
What are Discount Dollars?
Discount Dollars are rewards earned when you reach 50 points, giving you $5 off eligible purchases.
Do my Discount Dollars expire?
Yes. If your account is inactive for 90 days, any unused Discount Dollars will expire.
Can Discount Dollars be transferred or redeemed for cash?
No. Discount Dollars are non-transferable and cannot be exchanged for cash.
Sign-Up Offer
How long do I have to use my sign-up free coffee?
Your complimentary small hot beverage must be redeemed within 14 days of signing up.
What’s included in the free coffee sign-up offer?
The offer includes one small hot beverage. Extras such as alternative milks, extra shots, or syrups may incur an additional charge.
Birthday Reward
Do I need to make a purchase to receive my birthday reward?
Yes. To be eligible, you must have made at least one purchase of $1 or more in the 11 months prior to your birthday.
When will my birthday reward appear?
Your birthday reward will be available during your birthday month and can be viewed in the app or accessed in-store by scanning your digital card.
Contact Information
Who can I contact if I have more questions?
You can get in touch with Foodco Customer Service:
Phone: 1800 622 338
Website: Muffin Break Contact
Email: customerservice@muffinbreak.com.au
Contact the Customer Service Team
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Frequently asked Questions
Where can I find ingredients and nutritional information?
For information on the ingredients and nutritional content of our products, please refer to our menu here. This information is based on our standard product recipes and variations may occur due to seasonal changes and supplier differences. Please note that any customization to our standard menu items may affect the nutritional content and allergen information provided.
If you have a food allergy, please talk to a member of our team before ordering, as recipes and ingredients may be updated from time to time.
Why are there price differences between Muffin Break stores?
Every Muffin Break store is individually owned and operated. While Muffin Break have regional RRP, the final price is up to the discretion of the individual franchisee.
Where can I find ingredients and nutritional information?
For information on the ingredients and nutritional content of our products, please refer to our menu here. This information is based on our standard product recipes and variations may occur due to seasonal changes and supplier differences. Please note that any customization to our standard menu items may affect the nutritional content and allergen information provided.
If you have a food allergy, please talk to a member of our team before ordering, as recipes and ingredients may be updated from time to time.
Why are there price differences between Muffin Break stores?
Every Muffin Break store is individually owned and operated. While Muffin Break have regional RRP, the final price is up to the discretion of the individual franchisee.
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