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Roles at Muffin Break

Roles at Muffin Break

The success of our Muffin Break stores relies on each team member’s contribution to the team.

We all have a role to play and we encourage our teams to support each other on their shifts so that our customers receive the best possible experience.

While each role will vary a little from store to store, these are the key responsibilities of each role.

Shift Supervisor

This position is responsible for:

  • Ensuring that all team members are equipped with training and knowledge to deliver the best customer experience
  • Ordering
  • Rostering
  • Standards of service
  • Ensuring health and safety practices are adhered to

Front of House

This role is responsible for:

  • Delivering friendly service, a warm welcome, ensuring wait times are kept to a minimum
  • Knowledge of the menu
  • Cashiering
  • Team player


This position is responsible for:

  • All things coffee, delivering freshly grind coffee to every order
  • Ensuring extraction is between 25-30 seconds, quality takes a little time!
  • Assist in other roles in the café
  • Ensure the coffee machine and equipment is in tip top working order

Baker/Food Preparation

This role is responsible for:

  • Food preparation of freshly baked muffins with an early start to the day
  • Health and safety practices in the kitchen and service areas
  • Ensure all menu items are made to order and meet the high standards of Muffin Break
  • Making sure that the cabinet is well presented with all our favourites and something special every day

Want to know more?

We are here for you and can be contacted via hr@foodco.com.au.