Muffin Break Named Coffee Shop of the Year 2024 – Three Years Running!

Muffin Break has once again proven its place as one of Australia’s most loved café brands, taking out the prestigious Coffee Shop of the Year 2024 title in Roy Morgan’s annual Customer Satisfaction Awards. This marks the third consecutive win for Muffin Break – and the sixth time since 2012 – further cementing the brand’s reputation for excellence in coffee, food, and customer experience.

A Proven Track Record of Excellence

Winning the Coffee Shop of the Year award is a significant achievement, not just for the brand, but for every franchise partner and team member across the Muffin Break network. The Roy Morgan Customer Satisfaction Awards celebrate the very best in customer service, with results drawn from an independent survey of over 60,000 Australian consumers annually.

Muffin Break’s ongoing success in these awards highlights the strength of the brand and the incredible efforts of franchisees who bring the brand promise to life every day – delivering fresh, delicious food, expertly made coffee, and exceptional service with a personal touch.

CEO Richard Goodman said:

“We’re delighted to receive this award on behalf of our incredible Franchisees and their teams. Every day, they bring more than just great coffee and freshly baked food – they bring care, energy, and a personal touch to the customer experience.

At Muffin Break, we believe in creating small moments of joy, and this recognition reflects the meaningful connections our teams build with customers right around the country.”

An Opportunity to Join an Award-Winning Brand

This achievement is a testament to Muffin Break’s proven business model, passionate community of franchise owners, and continued investment in innovation, product quality, and training. It reaffirms Muffin Break’s position as a leader in the Australian café industry – and a smart choice for anyone considering owning their own café business.

If you’re looking for a franchise opportunity backed by a nationally trusted and awarded brand, there’s never been a better time to join the Muffin Break family.

Enquire now to find out how you can own a Muffin Break café and become part of an award-winning success story!