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Muffin Break Named Coffee Shop of the Year!

Muffin Break has again topped Roy Morgan’s annual Customer Satisfaction Awards, scooping up the coveted Coffee Shop of the Year 2023 award for the 5th time!

This prestigious award celebrates the very best in customer service in the café industry and is a huge win for the Muffin Break team.
Muffin Break’s CEO Richard Goodman said “On behalf of our Muffin Break’s Franchisees, we delighted receive this award in recognition of our dedication to bake the freshest, most delicious products supported by our renowned signature blend coffee. Thank you for this terrific recognition which acknowledges our Franchisees efforts, and we celebrate this award on their behalf”.

With a franchise network of more than 140 locations in Australia and growing, Muffin Break is currently looking for would-be entrepreneurs passionate about great customer service to join its award-winning team. For a limited time only, Muffin Break is offering a $40k kick- start for new Franchise owners. Sign up to purchase a new Muffin Break franchise before 30th June 2024 and you’ll receive $40k ex GST to kickstart your business. Keen participants have plenty of location choices, there are more than 100 metro and regional Muffin Break sites available. Terms & Conditions apply.

Roy Morgan has over 75 years’ experience in collecting objective, independent information on consumers. Their approach and experience make them a respected name when it comes to customer satisfaction. Roy Morgan’s Customer Satisfaction Awards are based on the independent research agency’s ongoing Single Source survey in Australia of over 60,000 consumers annually. This data is used to determine the annual winners of the Roy Morgan Customer Satisfaction Awards.


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The enquiry form below is for Franchise Partners who wish to purchase a Franchise. If you wish to apply for employment in one of our cafés, please click here.