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Love the customers. Love the coffee. Love the support. Love the network.

Love the customers. Love the coffee. Love the support. Love the network.

Posted on 03/07/2025

Since its founding almost 40 years ago, Muffin Break has become one of Australia’s most iconic café franchises, built on the passion our franchise partners have for their communities.

That passion was on full display when Sally & Steve Kacsics, from Muffin Break Toormina, were named 2025 Franchisee of the Year – Single-Unit Hospitality and Franchisee of the Year – Single-Unit (Overall) at the Franchise Council of Australia Excellence in Franchising Awards, outperforming leading brands nationwide.

Their secret? A love for what they do and a commitment to quality every day. Since taking over Muffin Break Toormina in 2023, they’ve achieved:

  • 44% sales growth in Year One, 28% in Year Two
  • #1 in NSW for coffee growth (March 2025)
  • Over 1,000 muffins sold in a day (#1 in NSW on $3 Muffin Day)
  • Multiple Foodco Retail Excellence Awards

Sally captured the spirit of Muffin Break perfectly when she heard they’d won the awards:

“Obviously it’s all about that Muffin Break has given me an amazing life! The support of all you guys. And even after 18 years I still love it. Love the daily setup. Love the customers. Love achieving. Love coffee. Love the support. Love the network. Love the friendships I’ve made. Love franchising. Love the life it’s given me. Love Muffin Break. It’s my life.”

Sally Kacsics – Australian Franchisee of the Year

FCA Council of Australia Excellence in Franchising, Across all industries

“It’s an exceptional achievement,” says Richard Goodman, CEO of Muffin Break. “These awards reflect the dedication, passion and incredible work Sally & Steve deliver every day.”

Love What YOU Do!

Inspired by Sally and Steve? Ready to own a café where love for the brand and community comes first – and success follows?
Explore Muffin Break franchise opportunities today.

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